Parent Portal
Inviting guardians, giving students their sign-in, and what families can see and control.
Inviting a guardian
From a student's record, press "Invite to Parent Portal" on a guardian's row. This creates their login and sends the invitation by e-mail — or by text, where the guardian's e-mail cannot be used and your school has switched on sign-in and account texts — and the link is never shown on screen for you to pass on. If it does not arrive, use "Resend" on their row.
Giving a student their sign-in
A student has no e-mail address or phone of their own, so there is no invitation for a student. Instead, in the "Student Portal" box on their record, press "Issue sign-in code" with the student in front of you. If they have no login yet, the same press creates it, then shows the code with the school code and their admission number. The code works once, for 15 minutes. The student opens the sign-in page, follows "Pupil with a sign-in code?", types the school code (if the page asks for it), their admission number and the code, types a new password twice and presses "Set my password". After that they sign in with their admission number, and the same button gives them a new code if they forget their password. If you cannot see the button, ask a colleague who can issue sign-in codes.
Letting guardians help
If your school switches on "Guardians may help their child sign in" under School → Family portal, a guardian can get the code from their child's page instead of coming to the office. It works only for a child under 18 who already has a sign-in, and only for a guardian who can see that child's results, attendance and health records. Read the warning beside the switch first: with the code, a guardian can use the child's account, including sitting online exams.
What parents see
Once logged in, a parent can switch between all of their linked children and view each one's attendance history, timetable, and published report cards — never anything before the school has published it.
Notification preferences
Families are reached by e-mail. A text goes in its place only for the kinds of message your school has switched on under School → Text messages, paid from your SMS units. On their Profile page in the portal, each guardian can switch push notifications on or off for the device they are using, under "Push Notifications". Under "How the school reaches you" they can switch off any kind of message on any channel and press "Save message choices" — the Text column only offers the kinds your school texts, and account messages such as sign-in codes are always sent. And under each child they can tick "Do not send me SMS alerts about this child" or "Do not send me email alerts about this child" to stop texts or e-mails about that child altogether.
Still stuck?
Email info@tocel.ng and tell us which guide you were following.